Replies / add a quick feature
How to say no to "add a quick feature"
"Can you add a quick feature while you are in there?"
"While you are in there" assumes the feature is a door you leave open on the way out. It is usually new code, new testing and new stuff that can break.
Why this is scope creep
- A feature that sounds quick to the client often touches data, edge cases and design you never quoted for.
- You own the bugs afterwards. Unquoted features become unpaid support.
- It pushes the original deadline, and the client will remember the late date, not the free feature.
Copy-paste replies
Fill the [brackets] and send. Pick the tone that fits the client.
The "yes, for a fee" reply works best when the scope was written down first. In Scopease the client approves the scope through one private link, every extra ask becomes a priced change order they approve or decline, and the invoice builds itself from approved work. Free for your first project.
Questions
Is "Can you add a quick feature while you are in there?" scope creep?
Yes, if it was not in the agreed scope. A feature that sounds quick to the client often touches data, edge cases and design you never quoted for. The fix is not a fight, it is a clear reply that points to the scope and offers a priced option.
How do I price a feature a client calls quick?
Estimate the build, then add testing, edge cases and a buffer for things it breaks. Quote the total, not just the coding time. If you cannot estimate it yet, charge for a short discovery first.
What if the client says it is only 10 minutes of work?
Then it is a cheap change order. Agree on the number, write it down, get the approval. Clients rarely argue with a small, clear price.
Free tools that help you say no
- Change order generator: turn the paid reply into a proper change order
- Client red flag checker: spot these asks in a brief before you quote
- Scope creep calculator: see what saying yes for free cost you this year
- Scope of work templates: write the scope so the next no is easy
- All free tools
More ways to say no
- one more small change
- unlimited revisions
- jump on a quick call
- rush it by tomorrow
- redesign the logo too
- extra page on the website
- also do the copywriting
- friends and family discount
- pay after launch
- free trial work (spec work)
- change the whole direction after approval
- add another platform (iOS too)
- weekend support
- more people giving feedback
