Refunds & Cancellation

1. Cancelling Pro

• You can cancel your Pro subscription at any time by emailing support@scopease.com from your account email.
• Cancellation takes effect at the end of the current monthly billing period. You retain full Pro access until then, and your projects, scopes, and history remain available on the Free plan's limits afterwards — nothing you created is deleted by cancelling.
• There are no cancellation fees.

2. Refunds

• Subscription charges are for real-time service delivery and are non-refundable once a billing period has started.
• If a charge was made in error (for example, a duplicate payment caused by us), email us within 7 days and we will investigate and reverse genuine errors to the original payment method via Razorpay, typically within 5–10 business days.
• Nothing here limits refunds or remedies you are entitled to under applicable consumer-protection law.

3. Failed or disputed payments

If a payment fails, your Pro access may pause until billing succeeds. If you raise a chargeback instead of contacting us, we will share relevant subscription records with the payment provider to resolve it — emailing us first is almost always faster.

4. Price changes

If Pro pricing ever changes, existing subscribers will be notified by email before the new price applies, and you may cancel before it takes effect.

5. Contact

Billing questions, cancellations, and refund requests: support@scopease.com. Please include the email address on your Scopease account. Also see our Terms of Service.